Braden Customer Relationship Survey

Thank you for taking the time to complete this brief survey. We truly value your feedback.

About You

Company Name

Your Name

email address

Equipment ID

Phone Number

Please tell us about your recent experience with our staff.

Equipment
  Strongly Agree Agree Neutral Disagree Strongly Disagree
We are very happy with the way our copier performs.
The copier gets a real “work-out” in this office.
There are some things we wish this copier could do for us that it currently isn’t equipped to do. (Please tell us under "Comments")
I have used other copiers which are much better than this one.
We will definitely continue to use Konica copiers in the future.
Service Personnel
  Strongly Agree Agree Neutral Disagree Strongly Disagree
Dispatch personnel are friendly, knowledgeable, and quick to take care of our needs.
Technicians are always prompt and courteous.
Customer Service personnel are always helpful and professional.
Salesperson
  Strongly Agree Agree Neutral Disagree Strongly Disagree
I always know who my salesperson is.
My salesperson knows me.
My salesperson is always available and eager to help.
I have had multiple salespersons from Braden call on me.
General
  Strongly Agree Agree Neutral Disagree Strongly Disagree
We feel secure with the partnership we’ve made with Braden.
We have recommended or will recommend Braden to others.

Can you tell us anything else that will help us be of better service to you and to others?

Additional Comments